Frequently asked questions
How do I find products for sale
You can access the product categories from the main home page of the website. Once you have selected a category, you will then be able to easily navigate to products in other categories.
How do I find a specific product
You can search for 1 or more products using the search bar on the home page and at the top of most pages.
Can I search for more than 1 product at a time
YES! The best matches of all the products you enter into the search bar will be shown on the search results page. Simply copy and paste all products you like into the search bar and click the search button.
How do I add a product to the cart
Find the product you are interested in by browsing the various categories. Alternatively, you can make use of the search bar. Once you have found it, click to open the product's page. Each product may have various options to choose from, so select the ones you are interested in and add to cart. The order now button will take you straight to the cart so that you can quickly start the ordering process.
What shipping options are available
Regular and fast shipping options are available. The cost of these can be requested after you have proceeded to the order page from the cart page.
How long does delivery take
Items typically take 1 to 2 weeks to be delivered. This will depend on how far the delivery address is.
What payment options are available
Cash, Ecocash, Bank transfer and Online payments ❨Visa, Mastercard, Ecocash etc❩ through Paynow
What are the benefits of creating an account
Signing up and creating an account enables you to like and save products and shops that you are interested in. On top of that, account holders can create a shop and start selling their own goods.
Can I sell my products on this website
YES! As a matter of fact, trident-b2b.com is a multivendor e-commerce website that allows businesses in the medical and laboratory products sector to set up a free online shop. A versatile shop admin area is available to keep track of inventory, payments and orders.